The other day a business associate from another company asked me for our rate information for irrigation. Our electric rates are public so it was easy to comply with his request – REALLY EASY. He had the data in hand within minutes of his request. Then I stopped to think about the “before computer life” I used to live.
Email has been revolutionary in the world of business communication. The use of email within a business can greatly increase productivity for employees. Although it cannot and should not replace all face-to-face communication and others forms of communication, internal email usage can cover many areas within the business.
Just a decade or so earlier, this request would have required paper, a copy machine, an envelope, ink, a stamp, and human handling by about 5 different people. Today it requires about 3 clicks of a mouse. For that one request alone, that electronic communication probably saved my company about $10-$15.
My granddaughters have never been without a computer. They have not had to rely on a public library to do a research paper and they have never had to fret about missed phone calls from friends. I don’t want to give away my age but a microwave oven was new technology when I was in my early teens.
In the future, all of our kids’ text books will be accessed through tablet devices. They will not need text book covers, a backpack, pens, pencils or erasers. Losing a text book is devastating but can you imagine how catastrophic it will be for this same teen to lose a tablet computer? That tablet device contains her text books, her homework; it contains her class notes, prior school papers, book reports, flash cards, pictures, email, her Facebook page, and her favorite games. It contains her addresses, phone numbers, doodles, diary and her calendar. Whoever found her iPad, Droid Tablet, Playbook or Nook just found her entire life. Scary thought, huh?
It is our future. People insist on finding the most convenient way possible to live their busy lives. They want an easy way to conduct transactions – whether its communication, paying a bill, accessing account information, making travel arrangements, looking up vacation spots, or shopping. It’s all there….under a keyboard, on top of a mouse, or sliding around a touchpad.
Dawson Power makes doing business with us easy and convenient. Customer-read meters are a thing of the past for most customers. Today our meters send your reading in automatically. You can receive your bill through email. With two clicks and a log-in you can pay it online. If you want to know what we’re up to on a daily basis….ask to be our friend on Facebook!
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